When you buy a new game, there are some things that you expect to happen when you start the game, such as the intro movie and the loading screen, and some things that you don’t expect, like an error message. But, in Elite Dangerous, these are the first things you see after you start the game, and so they can get you confused about what happened. This is what I’ll be looking at today, and this is what I’ll be looking at.
I just got an error message on my Elite Dangerous account. What does this error mean? There’s only one way to find out: Diagnose the error.
Elite Dangerous often rewards patience, but patience can be a double-edged sword. First, it forces you to be more dedicated to what you do. However, error codes such as Scarlet Krait can cause the game to stop progressing or to quit altogether. The Scarlet Krait error code in Elite Dangerous has been around since the game’s launch and occurs when there are connection issues between your PC and the game’s servers. This message is usually followed by the message Failed to connect to the transaction server. 
This can happen when the servers themselves are under a lot of pressure or face some potential problems. In this case there is nothing to do but wait for the developer to come up with a solution. If there is no problem with the servers, the problem is probably with you. In this case, Frontier Developments recommends reducing the maximum packet size (MTU), as this will remedy the situation in most cases. This is how the developer describes the process:
- To do this, open an administrator prompt by clicking on Start and typing cmd. Right-click, select Run as administrator and follow the administrator prompt that may appear.
- In this window, type netsh interface ipv4 show subinterfaces and press Enter. This will show you your current MTU (probably 1500) and the name of your network interface (usually LAN or Ethernet).
- Then enter the command netsh interface ipv4 set subinterface Interface name here mtu=1450 store=persistent, where Interface name here is the name of your network interface.
- This should look like the illustration below.
Here’s what we now know about the Scarlet Krait bug in Elite Dangerous. For more help with the game, check out our Your Client Is Too Old bug guide. Follow video game news on Twitter , watch our videos on YouTube, like us on Facebook and join us on Discord.
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